An agent for every job your ops team runs
From hiring to offboarding, and everything in between. Pre-built agents for the jobs your ops team does daily — ready to deploy and easy to customise.
Helpdesk agent
Answer employee questions
Instantly responds to common HR queries about policies, benefits, and time off using your company knowledge base.
Route complex requests
Identifies requests that need human intervention, assigns them to the right team member, and tracks resolution.
Policy lookup
Searches internal documentation and surfaces the exact policy section an employee needs, with a direct link.
Track open requests
Monitors all pending employee requests, sends reminders to assignees, and escalates unresolved items after set timeframes.
Hiring agent
Screen candidates
Reviews incoming applications against role requirements and scores candidates, flagging top matches for recruiter review.
Schedule interviews
Coordinates availability between candidates and interviewers, sends calendar invites, and handles rescheduling.
Send offer letter
Generates a personalised offer letter from templates, routes for approval, and sends to the candidate for e-signature.
Reference check
Reaches out to provided references, collects and compiles feedback on candidate performance, and shares a summary.
Sync candidate data
Pulls accepted candidate details from the ATS and pre-fills HRIS records, reducing manual data entry to zero.
Rejection follow-up
Sends a personalised rejection email to unsuccessful candidates with feedback where appropriate.
Onboarding agent
Send employment contract
Pulls candidate and role details from Ashby, fills in the offer template, routes it for approval, creates a DocuSign envelope, and sends a follow-up email to the candidate.
Import new hire data to HRIS
Pulls accepted candidate details from the ATS and pre-fills HRIS records, reducing manual data entry to zero.
Reference check
Reaches out to provided references, collects and compiles feedback on candidate performance, and shares a summary.
30/60/90-day pulse
Sends short surveys and schedules sessions with the manager at 30, 60, and 90 days. Shares a summary with the manager and flags anything that needs attention to HR.
Performance cycles
Launch review cycle
Kicks off performance reviews on schedule, assigns reviewers, sends instructions, and tracks completion across the organisation.
Collect 360 feedback
Sends feedback requests to peers, managers, and direct reports. Compiles responses into a structured summary for each employee.
Probation review reminder
Tracks probation end dates and sends timely reminders to managers with a checklist and decision form.
Goal tracking follow-up
Checks in with employees on their quarterly goals, collects progress updates, and flags at-risk objectives to managers.
Generate review summary
Aggregates all feedback, self-assessments, and goal data into a single review document ready for the calibration meeting.
Access management
Provision new accounts
Creates accounts across all required tools and platforms based on role and department, following your access matrix.
Access review audit
Periodically reviews who has access to what, flags anomalies, and sends approval requests to managers for re-certification.
Role change access update
When an employee changes role or department, automatically adjusts their access permissions across all connected systems.
Revoke access on departure
Immediately disables accounts across all systems when an employee is marked as departing, with a full audit trail.
Culture & Engagement
eNPS survey
Sends an eNPS survey to all employees on a set schedule, collects scores and comments, and creates a summary report with trends.
Birthday & anniversary celebration
Tracks employee milestones and automatically sends personalised messages and coordinates celebrations with the team.
Pulse check survey
Runs short weekly or monthly engagement surveys, analyses sentiment trends, and alerts HR when scores drop below thresholds.
Team event coordination
Polls employees for availability and preferences, books venues, sends invites, and handles RSVPs for team events.
Recognition program
Enables peer-to-peer recognition in Slack, tracks nominations, and compiles monthly highlights for leadership.
Offboarding agent
Exit interview scheduling
Schedules exit interviews with departing employees, sends preparation materials, and compiles feedback for HR review.
Equipment return tracking
Creates a return checklist for all company equipment, sends reminders to the departing employee, and tracks receipt.
Knowledge transfer plan
Identifies critical knowledge areas, creates a transfer timeline, and coordinates handover sessions with remaining team members.
Final payroll processing
Calculates remaining pay, unused leave balance, and any deductions. Sends a summary for approval before final payment.
Offboarding checklist
Runs through all offboarding steps — accounts, equipment, access, documents — and tracks completion with the manager.
IT & Device Management
Device provisioning
Orders and configures new devices for incoming employees based on their role and location, and tracks delivery.
Software license management
Tracks software licenses across the organisation, flags upcoming renewals, and deprovisions unused seats automatically.
IT support ticket routing
Triages incoming IT requests, attempts automated resolution for common issues, and escalates complex ones to the right specialist.
Security compliance check
Verifies that employee devices meet security requirements — encryption, OS updates, antivirus — and flags non-compliant devices.
See Athena in action.
Book a 30-minute demo and we'll run it on your team's actual requests.
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