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An agent for every job your ops team runs

From hiring to offboarding, and everything in between. Pre-built agents for the jobs your ops team does daily — ready to deploy and easy to customise.

Helpdesk agent

Helpdesk agent

Answer employee questions

Instantly responds to common HR queries about policies, benefits, and time off using your company knowledge base.

Route complex requests

Identifies requests that need human intervention, assigns them to the right team member, and tracks resolution.

Policy lookup

Searches internal documentation and surfaces the exact policy section an employee needs, with a direct link.

Track open requests

Monitors all pending employee requests, sends reminders to assignees, and escalates unresolved items after set timeframes.

Hiring agent

Hiring agent

Screen candidates

Reviews incoming applications against role requirements and scores candidates, flagging top matches for recruiter review.

Schedule interviews

Coordinates availability between candidates and interviewers, sends calendar invites, and handles rescheduling.

Send offer letter

Generates a personalised offer letter from templates, routes for approval, and sends to the candidate for e-signature.

Reference check

Reaches out to provided references, collects and compiles feedback on candidate performance, and shares a summary.

Sync candidate data

Pulls accepted candidate details from the ATS and pre-fills HRIS records, reducing manual data entry to zero.

Rejection follow-up

Sends a personalised rejection email to unsuccessful candidates with feedback where appropriate.

Onboarding agent

Onboarding agent

Send employment contract

Pulls candidate and role details from Ashby, fills in the offer template, routes it for approval, creates a DocuSign envelope, and sends a follow-up email to the candidate.

Import new hire data to HRIS

Pulls accepted candidate details from the ATS and pre-fills HRIS records, reducing manual data entry to zero.

Reference check

Reaches out to provided references, collects and compiles feedback on candidate performance, and shares a summary.

30/60/90-day pulse

Sends short surveys and schedules sessions with the manager at 30, 60, and 90 days. Shares a summary with the manager and flags anything that needs attention to HR.

Performance cycles

Performance cycles

Launch review cycle

Kicks off performance reviews on schedule, assigns reviewers, sends instructions, and tracks completion across the organisation.

Collect 360 feedback

Sends feedback requests to peers, managers, and direct reports. Compiles responses into a structured summary for each employee.

Probation review reminder

Tracks probation end dates and sends timely reminders to managers with a checklist and decision form.

Goal tracking follow-up

Checks in with employees on their quarterly goals, collects progress updates, and flags at-risk objectives to managers.

Generate review summary

Aggregates all feedback, self-assessments, and goal data into a single review document ready for the calibration meeting.

Access management

Access management

Provision new accounts

Creates accounts across all required tools and platforms based on role and department, following your access matrix.

Access review audit

Periodically reviews who has access to what, flags anomalies, and sends approval requests to managers for re-certification.

Role change access update

When an employee changes role or department, automatically adjusts their access permissions across all connected systems.

Revoke access on departure

Immediately disables accounts across all systems when an employee is marked as departing, with a full audit trail.

Culture & Engagement

Culture & Engagement

eNPS survey

Sends an eNPS survey to all employees on a set schedule, collects scores and comments, and creates a summary report with trends.

Birthday & anniversary celebration

Tracks employee milestones and automatically sends personalised messages and coordinates celebrations with the team.

Pulse check survey

Runs short weekly or monthly engagement surveys, analyses sentiment trends, and alerts HR when scores drop below thresholds.

Team event coordination

Polls employees for availability and preferences, books venues, sends invites, and handles RSVPs for team events.

Recognition program

Enables peer-to-peer recognition in Slack, tracks nominations, and compiles monthly highlights for leadership.

Offboarding agent

Offboarding agent

Exit interview scheduling

Schedules exit interviews with departing employees, sends preparation materials, and compiles feedback for HR review.

Equipment return tracking

Creates a return checklist for all company equipment, sends reminders to the departing employee, and tracks receipt.

Knowledge transfer plan

Identifies critical knowledge areas, creates a transfer timeline, and coordinates handover sessions with remaining team members.

Final payroll processing

Calculates remaining pay, unused leave balance, and any deductions. Sends a summary for approval before final payment.

Offboarding checklist

Runs through all offboarding steps — accounts, equipment, access, documents — and tracks completion with the manager.

IT & Device Management

IT & Device Management

Device provisioning

Orders and configures new devices for incoming employees based on their role and location, and tracks delivery.

Software license management

Tracks software licenses across the organisation, flags upcoming renewals, and deprovisions unused seats automatically.

IT support ticket routing

Triages incoming IT requests, attempts automated resolution for common issues, and escalates complex ones to the right specialist.

Security compliance check

Verifies that employee devices meet security requirements — encryption, OS updates, antivirus — and flags non-compliant devices.

See Athena in action.

Book a 30-minute demo and we'll run it on your team's actual requests.

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